About Us

Bizmasterz helps manufacturers build Industrial Intelligence: the practical connection between quality management, operational excellence, advanced manufacturing, analytics, and AI-enabled decision systems.

Our work helps organizations improve quality, delivery, cost, compliance, resilience, and operational learning by strengthening the systems that make better decisions possible: ISO quality management systems, Lean Six Sigma, auditing, CAPA, root cause analysis, process control, forecasting, scheduling, supplier quality, and manufacturing analytics.

OUR MISSION

Our mission is to help manufacturers turn operational evidence into better decisions.

We do this by connecting quality management, ISO systems, Lean Six Sigma, industrial analytics, and AI-enabled workflows into practical management systems that improve performance, strengthen process control, and support long-term operational learning.

What We Mean by Industrial Intelligence

Industrial Intelligence is the management discipline of converting manufacturing evidence into better decisions across quality, planning, maintenance, engineering, suppliers, and leadership.

It is not simply software, automation, or dashboards. It is the disciplined connection between process evidence, accountable decision-making, workflow execution, and verified learning.

CORE VALUES

Less waste, less variation, and greater throughput.

Less Waste

Waste reduction remains central to Lean thinking, but modern operations require more than isolated improvement events. Bizmasterz helps manufacturers connect flow, evidence, ownership, and decision-making so improvement becomes part of daily management.

Less Variation

Variation is a major source of quality problems, rework, delivery disruption, and customer dissatisfaction. We use Six Sigma, SPC, process capability, root cause analysis, and AI-supported evidence review to help organizations understand and reduce harmful variation.

Greater Throughput

Throughput improves when constraints are visible, decisions are timely, and improvement work is tied to operational priorities. Bizmasterz applies Lean, Theory of Constraints, scheduling insight, KPI management, and analytics to help manufacturers improve flow and capacity.

Quality Management Consultants behind Bizmasterz

When you need a quality management consultant experienced in industrial intelligence and ISO compliance systems for manufacturing, Lean, and Six Sigma Process Improvement Methodologies, turn to Bizmasterz.

Dr. Chris Anderson – AI Quality Management Consultant

Dr. Chris Anderson leads Bizmasterz at the intersection of Industrial Intelligence, quality management, operational excellence, advanced manufacturing, analytics, and AI-enabled decision systems.

Dr. Chris Anderson completed his Doctor of Business Administration with an emphasis in Operations Management at the University of Missouri–St. Louis. His dissertation examined demand forecasting and optimal order policies under long lead times. He teaches industrial engineering and business courses at Southern Illinois University Edwardsville and the University of Missouri–St. Louis, including Six Sigma Process Improvement, Production Planning and Control, Supply Chain Management, Operations Management, Engineering Economic Analysis, and Business Analytics and Statistics.

He has more than 30 years of combined industry and consulting experience with organizations including Boeing, Siemens-Nixdorf, PPG, SKF, ABB, Sprint, Hussmann, the U.S. Navy, Steelville Manufacturing, LMC Industries, and Precoat Metals. His expertise includes Industrial Intelligence, quality management systems, Lean Six Sigma, supply chain analytics, forecasting, optimization, advanced manufacturing, business process management, AI-enabled operational excellence, and business financial analysis.

Dr. Anderson’s work in Industrial Intelligence focuses on the convergence of operational excellence, manufacturing systems, industrial AI, AI agents, digital factories, forecasting, optimization, autonomous production, and advanced manufacturing. He helps organizations translate AI and digital transformation into measurable business and operational value by improving decision quality, connecting operational data with management systems, embedding AI agents into governed workflows, strengthening process control, and building more capable, repeatable, auditable, and resilient operations.

He has published 11 books on policies and procedures incorporating frameworks and standards such as GAAP, ITIL, COBIT, the Sarbanes-Oxley Act, HIPAA, and ISO management system standards. He has also served as a Missouri Quality Award Examiner using the Malcolm Baldrige Criteria for Performance Excellence.

Dr. Anderson is a Lean Six Sigma Black Belt, an experienced quality auditor, a senior member of the American Society for Quality, and a member of the Institute for Operations Research and the Management Sciences.

EDUCATION

Doctor of Business Administration and Operations Management
University of Missouri, Saint Louis, Missouri (UMSL)

​Master of  Business Administration
Pepperdine University, Malibu, California

Bachelor of Electrical and Computer Engineering
Southern Illinois University, Carbondale, Illinois (SIUC)

CERTIFICATION

• Advanced Manufacturing Specialist – Lean Six Sigma Black Belt (LSSBB)
• IATF 16949 Lean Auditor and ISO 9001 Lead Auditor
• American Society for Quality (ASQ) Certified Quality Auditor (CQA)
• ASQ Certified Manager of Quality/Operational Excellence (CMQ/OQ)
• ASQ Certified Quality Process Analyst (CQPA)
• ASQ St. Louis 1304 Past Chair.
• Missouri Quality Award (MQA) Examiner

Steve Mundwiller – Quality Systems, SPC, GMP & ISO Auditing

Steve Mundwiller, the author of “Statistical Process Control, A Pragmatic Approach,” which focuses on SPC from a manufacturing viewpoint, has provided comprehensive ISO consulting services, training and mentoring services, and systems development to manufacturing and service sectors, both public and private. Key engagements include ISO 9001 auditing and ISO consulting for quality systems development, transition, and audit preparation, Lean Manufacturing, Supply Chain Management and Improvement, Good Manufacturing Practices (GMP’s) systems development and improvement meeting the requirements of the U.S. Food and Drug Administration (FDA), leadership coaching and development, team development, mentoring and improvement, Statistical Process Control (SPC) training, Continuous Improvement, Kaizen, Benchmarking and general problem resolution.

​Steve’s prior experience includes many years of training, improvement, development, implementation, and auditing in the pharmaceutical and medical device industries.  Steve has trained hundreds of individuals at dozens of organizations in Good Manufacturing Practices, FDA regulations, ISO 13485, CE Marking, ISO 9001 and related systems, Statistical Process Control, Supply Chain Improvements, and general Quality Assurance. His work experience includes global Pharma and medical device (Guerbet), Medical Devices (Allied Health), Pharmaceuticals (Sherwood Medical, Mallinckrodt), Manufacturing (Reckitt Colman, Watlow Electric), and Chemical (Sigma Chemical).

EDUCATION

Bachelor of Science in Biology
University of Missouri, St. Louis, Missouri (UMSL)

CERTIFICATION

• RAB/QSA-certified Principal Auditor; IRCA Certified ISO 9000 Auditor / Lead Auditor.
• American Society for Quality (ASQ) Certified Quality Auditor (CQA),
• ASQ Certified Manager of Quality/Operational Excellence (CMQ/OQ)
• ASQ Certified Quality Process Analyst (CQPA)
• ASQ Certified Six Sigma Green Belt (CSSGB).
• ASQ St. Louis 1304 Past Chair.
• Missouri Quality Award (MQA) Examiner

Ed Vallorani – Supply Chain, Customer Service & Quality Improvement

Ed helps businesses to lower operational expenses while increasing customer satisfaction. He has worked in various sectors, focusing on customer service in their business operations. As service improves, expenses fall—a win-win situation for everyone. Ed has substantial corporate experience, most recently as a Director of Quality Assurance at May Department Stores, where he established, implemented, and oversaw a worldwide quality process from supplier to consumer.​

Ed spent significant time working in the global supply chain, creating innovations that saved millions of dollars. Ed has experience across the supply chain, from evaluating suppliers on four continents to dealing with customer service companies. He has worked in various supply chain roles, including demand planning, inventory management, procurement, replenishment, and vendor and customer relationship management (VRM/CRM).

EDUCATION

Master of International Business,
Saint Louis University, Saint Louis, Missouri (SLU)

​Bachelor of Arts in Economics,
Villanova University, Villanova, Pennsylvania

CERTIFICATIONS

• APICS Certified Supply Chain Professional
• American Society for Quality (ASQ) Certified Quality Auditor (CQA),
• ASQ Certified Manager of Quality/Operational Excellence (CMQ/OQ)
• ASQ Certified Quality Process Analyst (CQPA)
• ASQ Certified Six Sigma Green Belt (CSSGB).
• ASQ St. Louis 1304 Past Chair.
• He is a member of ASQ and APICS

Build the Foundation for Industrial Intelligence

Whether your organization needs ISO certification support, internal auditing, Lean Six Sigma improvement, CAPA discipline, manufacturing analytics, or AI-enabled operational excellence, Bizmasterz can help you strengthen the management systems that turn operational evidence into better decisions.